Terms and Conditions
Overview
This website is operated by Callum Donaldson Audio. Throughout the site, the terms “we,” “us,” and “our” refer to Callum Donaldson Audio. By accessing our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service,” “Terms”). These Terms apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country of residence or that you are the age of majority and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.
SECTION 2 - USAGE RIGHTS AND LICENSE
The license terms and usage rights for sound effect libraries purchased through Callum Donaldson Audio can be found in the End User License Agreement available on our website. All products marked “Sound Effects Library” are governed by this agreement.
SECTION 3 - REFUND POLICY
Since downloads cannot be returned, all sales are final, and there are no refunds unless required by consumer laws. If returns are required by consumer law, this return policy is only valid until the download of the product(s) has begun. If you are ever unhappy with a purchase, please refer to our Sound Library Guarantee in Section 4.
SECTION 4 - SOUND LIBRARY GUARANTEE
Purchase risk-free! If you are unhappy with any of our field recordings, we will provide you with store credit equal to the cost of the library. This guarantee applies to purchases made directly through Callum Donaldson Audio only.
SECTION 5 - PURCHASING AND DELIVERY
Purchases can be made by creating an account or as a guest. Links to downloadable files are delivered to the email address provided at checkout within 24 hours—typically immediately after purchase. The email will contain links valid for 30 days with unlimited download attempts. If the links expire before you have downloaded your purchased product(s), please contact us for assistance.
SECTION 6 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information) may be transferred unencrypted and involve transmissions over various networks. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission.
SECTION 7 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon without consulting primary, more accurate, more complete, or more timely sources of information.
SECTION 8 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice. Prices are listed in GBP. We reserve the right to modify or discontinue the Service at any time without notice.
SECTION 9 - PRODUCTS OR SERVICES
Certain products or services may be available exclusively online. We reserve the right to limit the sales of our products or Services to any person or geographic region and to discontinue any product at any time.
SECTION 10 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.
SECTION 11 - OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control. You acknowledge that we provide access to such tools “as is” and “as available.”
SECTION 12 - THIRD-PARTY LINKS
Our Service may include materials from third parties. We are not responsible for examining or evaluating the content or accuracy of any third-party materials. We do not warrant or have any liability for any third-party materials or websites.
SECTION 13 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If you send us comments or suggestions, you agree that we may, at any time, edit, copy, publish, distribute, translate, and otherwise use any comments you send us. We are under no obligation to maintain any comments in confidence.
SECTION 14 - PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy, which can be found on our website.
SECTION 15 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally, there may be information on our site that contains typographical errors, inaccuracies, or omissions. We reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice.
SECTION 16 - PROHIBITED USES
In addition to other prohibitions, you are prohibited from using the site or its content for any unlawful purpose or to solicit others to perform unlawful acts. We reserve the right to terminate your use of the Service for violating any of the prohibited uses.
SECTION 17 - LIMITATION OF LIABILITY
To the fullest extent permitted by law, Callum Donaldson Audio shall not be liable for any indirect, incidental, punitive, or consequential damages arising from your use of our Service. Our liability is limited to the amount paid by you for the specific product in question.
SECTION 18 - INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Callum Donaldson Audio and its affiliates from any claims or demands, including reasonable attorneys’ fees, arising from your breach of these Terms or your violation of any law.
SECTION 19 - SEVERABILITY
If any provision of these Terms is determined to be unlawful or unenforceable, the remaining provisions shall remain in effect.
SECTION 20 - TERMINATION
These Terms are effective unless terminated by either you or us. We may terminate this agreement at any time without notice if you fail to comply with any term.
SECTION 21 - ENTIRE AGREEMENT
These Terms of Service and any policies or operating rules posted by us constitute the entire agreement between you and us regarding the use of the Service.
SECTION 22 - GOVERNING LAW
These Terms shall be governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from these Terms shall be resolved in the courts of the United Kingdom.
SECTION 23 - FORCE MAJEURE
Callum Donaldson Audio shall not be liable for any failure to perform its obligations under these Terms if such failure results from any cause beyond our reasonable control.
SECTION 24 - CHANGES TO TERMS OF SERVICE
We reserve the right, at our sole discretion, to update or change any part of these Terms of Service by posting updates on our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website following the posting of any changes constitutes acceptance of those changes.
SECTION 25 - CONTACT INFORMATION
For questions about these Terms of Service, please contact us through our website's contact form.